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#PEOPLE · LinkedIn original

Courage to build a culture of learning from mistakes: Why apologising shows strength

Author: Dr. Michael Zeisig · First published: 31 December 2024

A ceramic artist repairs a cracked blue porcelain bowl.
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Courage to build a culture of learning from mistakes: Why apologising shows strength

Admitting mistakes — that sounds so easy, doesn’t it? But let’s be honest: how often do we say “I made a mistake”? It takes courage to accept responsibility and show that we are not perfect.

Yet that is exactly what real strength means. Ignoring mistakes or failing to apologise may initially look like a demonstration of power. In reality, it often signals insecurity — or, if we are honest, sometimes narcissism too.

An open culture around mistakes is not a sign of weakness. On the contrary: it creates trust, encourages collaboration and shows that we are all learning. Whether as a leader, team member or in customer communication, apologies can be the key to resolving conflicts and strengthening relationships.

My experience? People forget small mistakes, but they remember integrity and authenticity. So be brave! Your next “I’m sorry” moment could be a turning point for you or your team.

What experiences have you had with simply saying “sorry”?
Write them in the comments!

#LearningFromMistakes #Leadership #PersonalDevelopment #Authenticity #Teamwork #Courage #Management

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Admitting mistakes and apologising: how an open learning culture creates trust and strengthens collaboration.