How is trust created in your team — and how is it destroyed?
Trust is not a soft factor. It is a productivity booster. Where trust exists, collaboration becomes faster, deeper and more effective.
Trust means feeling safe from being exposed, ignored or hurt. It is the emotional foundation for collaboration on equal terms.
Trust is earned through attitude and behaviour: listening instead of interrupting, being transparent about what you do not know, and strengthening others instead of exposing them.
Mistrust grows when people are afraid to show themselves, when mistakes are punished and when decisions are made behind closed doors.
Building trust takes a long time. Losing it is fast. Rebuilding it often takes the longest.
