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#TECH · LinkedIn original

Four months of work. Eight workshops. 80 pages of AI framework.

Author: Dr. Michael Zeisig · First published: 18 June 2026

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Four months of work. Eight workshops. 80 pages of AI framework.

Six months later, not a single process worked differently.

Nobody could say who decides on a new AI use case.

AI without a clear operating model is a rollout with nobody at the receiving end.

Three questions settle this before the first tool goes live:

1. Approval

Who decides which AI use cases are implemented at all?

2. Value

Who measures whether the application improves time, cost or quality?

3. Accountability

Who pulls the plug if the value fails to materialise or risks arise?

The order matters:
Operating model first.
Then AI.
Not the other way round.

Who in your organisation would be accountable tomorrow if the AI initiative failed?

#AI #OperatingModel #Transformation

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Six months later, not a single process worked differently.